royalbaji Privacy Policy
Your personal information is our highest priority. Read this policy for full details on how royalbaji collects, uses, and protects your data.
Introduction and Purpose
royalbaji is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy and are committed to protecting your personal information.
This Privacy Policy ("Policy") describes how royalbaji ("we", "us", or "Platform") collects, uses, stores, and protects your ("you", "user", "member") personal information. By using our website royalbaji.lat, you agree to this Policy.
royalbaji uses internationally standard SSL encryption technology to keep your data secure. Every activity you carry out on our platform takes place in a fully secure environment. This policy applies to our website, mobile application, live chat service, and any digital service associated with royalbaji.
Your information is always protected by SSL encryption and modern security technology.
We never use your information without your knowledge — you are informed about every use.
The right to view, correct, and delete your information stays with you.
What Information We Collect
royalbaji collects only the information necessary to provide you with the best service. The different categories of information are described below.
1. Personal Identification Information
The information you provide during registration includes your full name, email address, date of birth (for age verification), mobile number, and residential details. This information is used solely for creating and managing your account.
2. Financial Information
We collect payment method details to process deposits and withdrawals. The accepted payment methods at royalbaji are:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳100 | ৳500 | 10–45 minutes |
| Nagad | ৳100 | ৳500 | 10–45 minutes |
| Rocket | ৳100 | ৳500 | 10–45 minutes |
| Upay | ৳100 | ৳500 | 10–45 minutes |
| Bank Transfer | ৳100 | ৳500 | 10–45 minutes |
Transaction-related information is protected by strict encryption and is not shared with any third party without permission.
3. Technical and Usage Information
When you use royalbaji, certain technical information may be collected automatically — such as your IP address, browser type and version, device type, operating system, time of access, pages visited, and referral source. This information is used to improve service quality and ensure security.
How Your Information Is Used
royalbaji uses your information only for the following lawful purposes. We never use your information in an unauthorised way.
For creating, verifying, and managing your royalbaji account. Your information is used for age verification (21+) and identity confirmation.
Your payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer.
To provide you with assistance in Bengali via 24/7 live chat and email. Your information is used to resolve your complaints and requests quickly.
Your information is analysed to prevent unauthorised access, fraud, and money laundering. This is to protect your account and funds.
Anonymous statistics are used to analyse your experience and preferences and further improve the royalbaji gaming experience.
Emails and messages are sent to keep you informed about important account notifications, transaction confirmations, and promotional offers.
Cookies and Tracking Technology
royalbaji uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
The cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, ensuring security — necessary for the platform to function | Until end of session |
| Functional Cookies | Remembering your preferred language and settings | 1 year |
| Analytics Cookies | Collecting site usage statistics, helping to improve the service | 3 months |
You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.
Data Sharing and Third Parties
royalbaji never sells your personal information or shares it with third parties for advertising purposes.
Information may be shared only in the following limited circumstances:
- Payment Processors: Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These service providers follow their own privacy policies.
- Technology Service Providers: Limited information may be shared with selected technology partners to operate the site, but they are required to comply with our privacy standards.
- Legal Obligations: If providing information is required under a court order or a valid legal process, only the relevant information will be shared.
- Fraud Prevention: Necessary information may be shared with regulatory authorities in investigations into money laundering or fraud.
Data Security Measures
royalbaji applies industry-leading technology and practices to protect your information. Our security infrastructure includes the following measures:
All data transmission between the website and servers is secured by 256-bit SSL/TLS encryption.
Your information is stored on servers with advanced firewalls and security protocols, where unauthorised access is fully controlled.
Strict internal access policy — only authorised staff can view your information where necessary.
Our security measures are regularly reviewed and tested so that any vulnerability can be identified and resolved quickly.
While we are committed to ensuring the highest level of security, no method of transmission over the internet is 100% secure. For this reason, you are also advised to keep your account password confidential.
Data Retention Period
royalbaji retains your information only for as long as necessary to fulfil the original purpose of collection, or for as long as required to meet legal or regulatory obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal obligations and dispute resolution |
| Financial Transaction Records | 5 years | Financial regulatory requirements |
| Communication History | 3 years | Ensuring customer service standards |
| Technical Logs | 1 year | Security investigations and system improvement |
| Cookies and Tracking Data | Up to 3 months | Service improvement and analytics |
Your Rights
royalbaji respects every member's right to data privacy. You have the following rights:
- Right of Access: You can find out at any time what information we have collected and stored about you. You can request a copy of your information via live chat or email.
- Right to Rectification: If there is any error or incompleteness in your information, you can request that it be corrected. We will make the correction as soon as possible.
- Right to Erasure: In certain circumstances you may request that your data be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You may request that the processing of your information be restricted in certain circumstances.
- Right to Opt Out of Marketing: You may unsubscribe from promotional emails and notifications at any time. Essential account notifications will continue.
- Right to Complain: If you have any concerns about how we process your information, please contact us first. We take all complaints seriously.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We are committed to responding to your request within 30 working days.
Protection of Minors' Privacy
royalbaji is strictly for those aged 21 and above. We do not knowingly collect or process the information of any minor. Age verification is mandatory during the registration process.
If we learn that a minor has registered, their account will be closed immediately and all their information will be deleted. Parents and guardians are requested to monitor their children's online activity.
Policy Changes and Updates
royalbaji may update this privacy policy from time to time. For any significant changes, we will notify you as follows:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use royalbaji after any changes will indicate that you have agreed to the new policy. If you object to any change, please close your account before the change takes effect.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is available around the clock to serve you.
For more information, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.